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Mhelp’s paradigm of “Just in time help” is
all about making help more comprehensible and encouraging users
to use more features within their software. Mhelp helps companies
get more value out of their Office productivity software investment.
A Microsoft User Experience Team research survey for Office 2007
revealed that “75% of requested new features were already
available in Office 2003”. The average Microsoft Office
user utilizes only about 17% of Microsoft Office software capabilities.
We live in a multimedia age so it makes sense that help is also
presented in multimedia format. We also live in an instant age
and we want instant help when we need it in preference to expensive,
time consuming formal training programs. Each Mhelp movie-clip
demonstrates a single function or feature. The average movie-clip
length is only 2 minutes.
Mhelp is not “e-learning” or “Computer-based-training”.
Mhelp is “Instant help – Just when you need it”
Mhelp lets you find a specific feature that you know your software
has and shows you how to use that specific feature just when you
need to use it. Mhelp can also be used to explore new features
of your software that you may not yet be aware of. You can explore
easier, more efficient ways of performing tasks, just prior to
doing so simply by watching a two minute Mhelp movie-clip.
Mhelp is every Company Accountants friend. An investment in Mhelp
JIT help always stays within the company as opposed to an individual
employee training investment that lasts only so long as that employee
stays with the company. Mhelp in effect places a Microsoft Office
expert teacher at every workstation on call 24x7
.
Mhelp is available in three editions: Online Edition, (web based)
which can also be installed on a Company Intranet. Network Edition
(Client/Server) delivered over a Corporate Network or as an Individual
PC Edition.
Mhelp for Microsoft Office 2003 includes
more than 1500 movie-clips. Mhelp for Microsoft Office includes
the following applications: Word, Excel, Access, Outlook, PowerPoint,
Publisher, and FrontPage.
Mhelp for Microsoft Office 2003
is also compatible with Microsoft Office 2000.
learn about the Scientific & Academic
Research behind Mhelp that proves that JIT help delivered
via animated audio-video is the most efficient on-the-job support
currently available.
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