Mhelp assists companies to improve productivity
Employees have traditionally relied on the “power user” or in-house expert to assist with software help. This is because people prefer to be shown how to do something rather than read about it. Let Mhelp become your company’s “power user”. Learn more

Each Mhelp clip demonstrates a single function using a video format, clearly demonstrating the activity, with voice over and supporting text instructions. Mhelp shows the user how to perform the task just as their friend or colleague would. And you can ask Mhelp for help 24x7.

With Mhelp, the benefits to the company are three-fold:
    • the quality of production increases – a user with greater skills can produce
      higher quality output;
    • the productivity level of the user increases – the user can perform the tasks
      more efficiently and accurately;
    • the productivity of “power users” increases - they are now able to focus on their
      own workload instead of helping others. Close

Mhelp gives companies more value out of their software licenses
The Microsoft Office Suite is the world’s most popular office productivity software. Yet studies show that office workers, on average, only know 17% of the features of their software. Mhelp assists you in getting the other 83%. Learn More

Large organisations can spend millions of dollars on software licences. The statistics indicate that companies are not getting value from their licence purchases. Software applications are now an integral part of business, so not purchasing the product isn’t an option. Companies need to find a way of maximising the usability of the software. That’s where Mhelp comes in.

Mhelp provides searchable, multi-dimensional software help in easy to understand bite-sized pieces. Mhelp can be fully integrated into the software so it is instantly available to all users. By providing users with assistance “just-in-time” - i.e. while they are using the software – users are more likely to retain the knowledge. Close

Mhelp reduces the learning curve when migrating to Vista and Office 2007
A major concern of companies moving to Microsoft Vista and Office 2007 is the loss of productivity as users come to grips with the many changes in the new interfaces. Mhelp overcomes this obstacle in two ways. Learn More

Firstly, Mhelp’s “compare-clips” function allows users to search the index through familiar Office 2003 features and have instant access to these and their Office 2007 equivalent. With both features side by side and available to view, users can more easily to adapt to the new functionality during the migration learning curve.

Secondly, Mhelp leverages the excellent migration learning applications from Microsoft and puts these useful tools at your fingertips. Our own market enquiries have indicated that many users don't know these excellent tools even exist, let alone have them installed and ready to use. With Mhelp you can instantly utilize them instead of searching the Microsoft website for the relevant download packs. Close

Mhelp gives you move value for your training spend
Studies show that employee turnover rates are increasing. The average lifespan of an employee is 48 months. With budgets tightening, organisations are looking for ways to get better value from their spend. Learn More

Traditional training courses focus learning at the individual level. This means the average training spend has a 4 year lifecycle. Mhelp’s true value lies in the fact that it will not be lost with transient employees. With Mhelp your investment is forever tied to the workstation and is available to every employee during their employment tenure.

Mhelp users get more value from their software because Mhelp is always there and it takes just a few minutes to learn a new skill. Close

Mhelp enhances traditional training techniques
Mhelp is not only a just-in-time help application. The multi-dimensional nature of Mhelp encourages people to use it as an on-demand training application. Learn More

Mhelp features such as coffee-break training, tips and tricks, and structured-learning encourage users to manage their own development. Training can be done at their pace, within their schedule and match the demands of their job function.

The added advantage of Mhelp training is that users only need to watch the Mhelp-clips during the training periods and know that these features are available to them when needed. There is no need to actually learn every function immediately, they can just watch the relevant Mhelp-clip again! This more relaxed learning methodology actually encourages users to increase their skills. Close

“Learn how to get the most out of your software. Why not download a demo to see how Mhelp can help you."